We will endeavor to deliver the products to you within 5 working days of your account order within the island of Ireland, and 10 days internationally. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products.In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery, you will be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility.
When you purchase online, you have a statutory right to return a product up to 14 days after your order has been delivered. If the order has been dispatched, you can return the product to us and we will organise a refund (excluding return delivery cost).
If a product is damaged or faulty please contact us and we will organise a replacement or refund.
Refunds will be made in accordance with the method of payment and will be made without undue delay on our part.